Kadlec Scheduler I-HealthPlex (Per Diem, Variable) in Richland, Washington


Kadlec has an exciting opportunity for a Scheduler I to join our growing HealthPlex team!

Shift Details: Per Diem. Variable shifts.


Minimum Requirements:

  • GED or High School Diploma from an accredited educational institution required.

  • One (1) year customer service experience required.

Preferred Qualifications:

  • Associate’s Degree from an accredited educational institution preferred.

  • One (1) year office experience, which includes receptionist and/or scheduling experience preferred.

  • Experience improving customer flow within a hospital or large physician practice preferred.

  • Bi-lingual or multi-lingual skills preferred.

  • Current American Heart Association Healthcare Provider BLS preferred.

Duties include, but are not limited to, the following:

As a Scheduler I you willperformavariety of office scheduling functions and related tasks as assigned. This position may require floating to other positions within the Healthplex on a short term basis relative to absences, etc.

  • Receives, greets and directs patients or visitors with tact and courtesy.

  • Communicates with focus on customer.

  • Schedules routine and new patient appointments with necessary resources, including canceling or rescheduling of existing appointments, both by phone and in person.

  • Enters new and existing patient referrals into the computer.

  • Communicates and coordinates with Healthplex providers, as well as, referring providers as appropriate to ensure provision of care within regulatory guidelines.

  • Maintains patient medical records and verifies accuracy.

We offer a full comprehensive range of benefits — see our website for details —


Our Mission

Provide safe compassionate care. We promise to answer the call of every person we serve; to know them, care for them and ease their way. We are committed to safety, compassion, respect, integrity, stewardship, excellence and collaboration.

About Us

Located in sunny Tri-Cities, WA, Kadlec is the largest non-profit healthcare provider in the region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare to the region by combining cutting-edge technology and innovation with evidence-based, patient-focused care. Kadlec is proud to be part of Planetree (Planetree.org) and continues to be recognized nationally as a “Best in Class Employer”. Kadlec does not unlawfully discriminate on the basis of race, sex, sexual orientation, age, color, religion, national origin, genetic information, marital status, veteran status, disability status, or any other characteristic protected by Federal, State, or Local Law. EOE.To learn more, click here: http://www.kadlec.org/careers/about-kadlec

Schedule: On Call

Shift: Day

Job Category: Administrative Support (Clinical)

Location: Washington-Richland

Req ID: 162432