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Kadlec Administrative Support - Kadlec Clinic in Pasco, Washington


Kadlec Clinic has exciting opportunities for Administrative Support staff to join our growing team located in Tri-Cities, Washington!

Shift Details: Full time, 1.0. 8 hour day shifts.

We currently have positions available which include one or more of the following:

Front Office Assistant

  • In this position you will provide front desk service and/or back-end phone support. Position responsibilities may include check-ins/check-outs, scheduling appointments, verifying insurance, and receiving payments. You will serve as patients first impression of the organization, so strong customer service skills are essential.

Referral Specialist

  • In this position you will read provider orders, track referrals, and ensure referrals include appropriate documentation. You may process incoming referrals, which require close review to ensure authorizations are in place.


  • In this position you will handle incoming and outgoing calls throughout your shift. You will schedule follow-up visits as well as diagnostic testing and procedures. Given the high call volumes and long work queues, you can expect to be on the phone the vast majority of the shift.


Minimum Requirements for these positions include:

Front Office Assistant

  • GED or High School Diploma from an accredited educational institution required.

  • One year customer service experience required.

Referral Specialist

  • GED or High School Diploma from an accredited educational institution required.

  • One year office experience, which includes receptionist duties required.


  • GED or High School Diploma from an accredited educational institution required.

  • Two years clerical experience required.

We offer a full comprehensive range of benefits — see our website for details —


Our Mission

Provide safe compassionate care. We promise to answer the call of every person we serve; to know them, care for them and ease their way. We are committed to safety, compassion, respect, integrity, stewardship, excellence and collaboration.

About Us

Located in sunny Tri-Cities, WA, Kadlec is the largest non-profit healthcare provider in the region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare to the region by combining cutting-edge technology and innovation with evidence-based, patient-focused care. Kadlec is proud to be part of Planetree (Planetree.org) and continues to be recognized nationally as a “Best in Class Employer”. Kadlec does not unlawfully discriminate on the basis of race, sex, sexual orientation, age, color, religion, national origin, genetic information, marital status, veteran status, disability status, or any other characteristic protected by Federal, State, or Local Law. EOE. To learn more, click here: https://kadlec.jobs/about-us/

Schedule: Full-time

Shift: Day

Job Category: Administrative (Clinical)

Location: Washington-Richland

Req ID: 225803