Kadlec Central Scheduling Representative Level II - Temporary in Richland, Washington


Kadlec Regional Medical Center has an exciting opportunity for a Central Scheduling Representative Level II (Temporary) to join our growing Central Scheduling team located in Richland, Washington!

Shift Details: Full time, 1.0. Day shifts.


Minimum Requirements:

  • GED or High School Diploma from an accredited educational institution required.

  • Two years general office experience with public interaction required.

Preferred Qualifications:

  • Courses in medical terminology preferred.

  • Data entry, medical terminology and insurance experience preferred.

  • Medical setting experience preferred.

  • Bi-lingual or multi-lingual skills preferred.

Duties include, but are not limited to, the following:

As a Central Scheduling Representative Level II you will verify orders, schedule, and register, verify insurance coverage and benefits, create estimates, and obtain pre-certification, referral or authorizations as needed per insurance requirements; Participates in the collection of up-front revenue due to the facility; Provides quality customer service to internal and external customers.

  • Cross-references patients scheduled for multiple procedures within the Kadlec system to improve the patient flow when in departments.

  • Creates and provides patients with estimated cost for services.

  • Ensures that the procedure is scheduled for the date requested by the caller, or the next available time that is also convenient for the caller and the patient; Takes into consideration authorization requirements.

  • Accurately enters information about each procedure into the scheduling system to ensure the requested time for the procedure has been reserved for the patient.

  • Reviews, verifies, transcribes, and processes external orders accurately.

  • Completes medical necessity checks in accordance with Regulatory Guidelines.

We offer a full comprehensive range of benefits — see our website for details —


Our Mission

Provide safe compassionate care. We promise to answer the call of every person we serve; to know them, care for them and ease their way. We are committed to safety, compassion, respect, integrity, stewardship, excellence and collaboration.

About Us

Located in sunny Tri-Cities, WA, Kadlec is the largest non-profit healthcare provider in the region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare to the region by combining cutting-edge technology and innovation with evidence-based, patient-focused care. Kadlec is proud to be part of Planetree (Planetree.org) and continues to be recognized nationally as a “Best in Class Employer”. Kadlec does not unlawfully discriminate on the basis of race, sex, sexual orientation, age, color, religion, national origin, genetic information, marital status, veteran status, disability status, or any other characteristic protected by Federal, State, or Local Law. EOE.To learn more, click here: http://www.kadlec.org/careers/about-kadlec

Schedule: Full-time

Shift: Day

Job Category: Patient Services

Location: Washington-Richland

Req ID: 185358