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Kadlec Meal Service Representative - Nutrition Services in Richland, Washington


Kadlec has an exciting opportunity for a Meal Service Representative to join our growing Nutrition Services team located in Richland, Washington!

Shift Details: Full time, 1.0. 8 hour variable shifts.


Minimum Requirements:

  • Washington State Food Handler's Permit required.

Preferred Qualifications:

  • GED or High School Diploma from an accredited educational institution preferred.

  • Six months public interaction/interface experience preferred.

  • Bi-lingual or multi-lingual skills preferred.

Duties include, but are not limited to, the following:

As a Meal Service Representative you deliver meal trays and nourishment to patients; educate patients on Food Service on Call ordering system; resolve meal related problems and provides timely response to patient menu requests; perform clinical nutrition functions; assist with some cold food tray set-up, react to change productively and performs other duties as assigned.

  • Delivers meals and nourishment to patients and guests in their rooms; demonstrates consideration, courtesy, and a helpful attitude; retrieves trays after patients and guests finish their meals.

  • Provides tray assistance as needed by opening food containers and packages for patients.

  • Understands and adheres to food handling safety rules and regulations, monitors and records pantry refrigeration temperatures.

  • Listens to patients who express meal/menu problems; responds appropriately and attempts to resolve problems at the point of service.

  • Acts as liaison between patients and Nutrition Services establishing a positive relationship with the patients.

  • Educates patients on Room Service menu and meal ordering process.

We offer a full comprehensive range of benefits — see our website for details —


Our Mission

Provide safe compassionate care. We promise to answer the call of every person we serve; to know them, care for them and ease their way. We are committed to safety, compassion, respect, integrity, stewardship, excellence and collaboration.

About Us

Located in sunny Tri-Cities, WA, Kadlec is the largest non-profit healthcare provider in the region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare to the region by combining cutting-edge technology and innovation with evidence-based, patient-focused care. Kadlec is proud to be part of Planetree (Planetree.org) and continues to be recognized nationally as a “Best in Class Employer”. Kadlec does not unlawfully discriminate on the basis of race, sex, sexual orientation, age, color, religion, national origin, genetic information, marital status, veteran status, disability status, or any other characteristic protected by Federal, State, or Local Law. EOE. To learn more, click here: https://kadlec.jobs/about-us/

Schedule: Full-time

Shift: Variable

Job Category: Food Service Attendant

Location: Washington-Richland

Req ID: 221891