Kadlec Practice Manager - Neurology Clinic in Richland, Washington
Kadlec Clinic has an exciting opportunity for a Practice Manager to join our growing Neurology team located in Richland, Washington.
Shift Details: Full-Time, 1.0 FTE, Day Shift
Bachelor's Degree from an accredited educational institution, or Bachelor's Degree in progress, required (Bachelor's Degree to be completed within 3 years from date of hire into the position)
1 year supervisory experience
2 years healthcare experience
Bachelor’s Degree in Business, Healthcare Administration or Nursing from an accredited educational institution
2 years practice management experience
Lean process improvement experience
Duties include, but are not limited to, the following:
As a Practice Manager you will implement and is accountable to the Practice Operations Council (POC) and the Administrative Director. Working with the POC, the Practice Manager has full responsibility, authority and accountability for the performance of the assigned practice. Remains responsible for physician relations, communications, management of all non-provider staff (clinical matters will include direction from the affected provider), practice revenue cycle management, Site-Specific Action Plans (SSAP), physical clinic, operations, education and training, supply inventory, etc.
The Practice Manager has direct accountability for the following factors:
Operating Commitments, SSAP’s, Patient Satisfaction, and staff management and provider engagement.
Oversee daily management and collaboration of a physician practice site or multiple physician practice sites.
Provide management, guidance and training to staff in daily practice operations.
Perform duties of clinic staff when necessary to maintain practice operations.
Review monthly financial performance. Identifies opportunities for improvement and works with POC to develop a SSAP to implement necessary changes to meet operating commitments.
Ensure compliance to fiscal standards with focus on volume, payer mix, fees, customer service initiatives, productivity, coding and documentation, non-provider labor, building occupancy expenses, and clinical supply costs.
Work with the POC to maintain practice operating and financial ratios to meet practice and system goals.
Provide real time feedback of all non-provider support staff.
In partnership with the Directors of Quality & Administrative Director-Nursing, ensure that employees maintain licensure and certifications as required, as well as coordinating yearly competency evaluation as applicable.
We offer a full comprehensive range of benefits — see our website for details —
Provide safe compassionate care. We promise to answer the call of every person we serve; to know them, care for them and ease their way. We are committed to safety, compassion, respect, integrity, stewardship, excellence and collaboration.
Located in sunny Tri-Cities, WA, Kadlec is the largest non-profit healthcare provider in the region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare to the region by combining cutting-edge technology and innovation with evidence-based, patient-focused care. Kadlec is proud to be part of Planetree (Planetree.org) and continues to be recognized nationally as a “Best in Class Employer”. Kadlec does not unlawfully discriminate on the basis of race, sex, sexual orientation, age, color, religion, national origin, genetic information, marital status, veteran status, disability status, or any other characteristic protected by Federal, State, or Local Law. EOE. To learn more, click here: https://kadlec.jobs/about-us/
Job Category: Clinical Lead Supervisor/Manager
Req ID: 261326