Kadlec Practice Manager – Urology and Foot & Ankle in Richland, Washington
Kadlec Regional Medical Center has an exciting opportunity for a Practice Manager Kadlec Clinic Urology to join our growing Kadlec Clinic Urology team located in Washington!
Shift Details: Full time, 1.0, Exempt, 8 hour day shifts. Mon-Fri. Weekends as required.
Apply today! Applicants that meet qualifications will receive an email with some additional questions from our Modern Hire system.
Associate's Degree from an accredited educational institution
2 years healthcare experience
1 year supervisory experience
Bachelor's Degree in Business, Healthcare Administration or Nursing from an accredited educational institution
2 years Practice management experience
Lean process improvement experience
Duties include, but are not limited to, the following:
As a Practice Manager you will implement and is accountable to the Practice Operations Council (POC) and the Administrative Director. Working with the POC, the Clinic Manager I has full responsibility, authority and accountability for the performance of the assigned practice. Remains responsible for physician relations, communications, management of all non-provider staff (clinical matters will include direction from the affected provider), practice revenue cycle management, Site-Specific Action Plans (SSAP), physical clinic, operations, education and training, supply inventory, etc.
The Clinic Manager I has direct accountability for the following factors: Operating Commitments, SSAPs, Patient Satisfaction, and staff management and provider engagement.
Demonstrates and sustains compliance with the Caregiver Expectations and Code of Conduct.
Understands, embraces, and instills Kadlec’s Mission, Vision and Values.
The Practice Manager has direct accountability for the following factors: Operating Commitments, SSAP’s, Patient Satisfaction, and staff management and provider engagement.
Oversees daily management and collaboration of a physician practice site or multiple physician practice sites.
Provides management, guidance and training to staff in daily practice operations. Performs duties of clinic staff when necessary to maintain practice operations.
Motivates staff and organizes day-to-day activity of clinic. Ensures scheduling of staff to promote provider productivity as well as to promote high clinical quality, high service quality, operational and financial viability, and to ensure appropriate patient access to practice.
Purchases supplies and ensures proper value for funds expended. Evaluates invoices for accuracy, codes and submits invoices to Central A/P on a timely basis.
Ensures accuracy of payroll submission. Ensures staffing parameters, overtime and/or temporary personnel, are within budget. Assists staff with payroll issues.
Understands and assures compliance for regulatory, accreditation and system processes.
Conducts both weekly standup and monthly staff meetings. Prepares agendas and forwards meeting notes to Network Executive.
Reviews monthly financial performance. Identifies opportunities for improvement and works with POC to develop a SSAP to implement necessary changes to meet operating commitments. Ensures compliance to fiscal standards with focus on volume, payer mix, fees, customer service initiatives, productivity, coding and documentation, non-provider labor, building occupancy expenses, and clinical supply costs.
Works with the POC to maintain practice operating and financial ratios to meet practice and system goals.
Participates with POC in annual budget development, and is accountable for practice adherence to budget and/or other fiscal goals.
Reviews point-of-service collections daily and accounts receivable on at least a monthly basis to ensure A/R is within established standards. Works with Billing Manager, Administrative Director and clinic staff to create action plans to address variances in A/R to standards.
Ensures subordinate staff is trained, capable and held accountable to provide high quality care in a caring manner, as well as for all other tasks within practice.
Ensures compliance with regulatory guidelines, accreditation requirements and system policies/procedures for all activities within practice.
Provides real time feedback of all non-provider support staff.
In partnership with the Directors of Quality & Administrative Director-Nursing, ensures that employees maintain licensure and certifications as required, as well as coordinating yearly competency evaluation as applicable.
Collaborates with Human Resources on personnel issues including completing requisitions, interviewing, hiring, and constructive counseling and progressive discipline.
Ensures appropriate staff competencies are maintained (licensure, certification, orientation, mandatory training continuing education).
Works with the POC to interview and hire non-physician personnel as necessary.
Communicates regularly with the Director or designee that involve staff issues, critical patient care concerns, unit staffing changes, quality issues and other pertinent data.
Maintains communication with Administrative Director on weekly basis to review the SSAP, as well as other projects defined by Administrative.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
Provide safe compassionate care. We promise to answer the call of every person we serve; to know them, care for them and ease their way. We are committed to safety, compassion, respect, integrity, stewardship, excellence and collaboration.
Located in sunny Tri-Cities, WA, Kadlec is the largest non-profit healthcare provider in the region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare by combining cutting-edge technology and innovation with evidence-based, patient-focused care. Kadlec does not unlawfully discriminate on the basis of race, sex, sexual orientation, age, color, religion, national origin, genetic information, marital status, veteran status, disability status, or any other characteristic protected by Federal, State, or Local Law. EOE. To learn more, click here: https://kadlec.jobs/about-us/
Job Category: Clinical Lead Supervisor/Manager
Req ID: 306034