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Kadlec RN Care Management Specialist - Ambulatory in Richland, Washington


Kadlec has an exciting opportunity for an RN Care Management Specialist to join our growing Ambulatory Care Management team located in Richland, Washington!

Shift Details: Full time, 1.0. Day shifts.


Minimum Requirements:

  • Graduation from an accredited nursing program required.

  • Current Washington State RN Licensure required.

  • Two years recent hospital or clinic experience required.

  • Current American Heart Association Healthcare Provider BLS required.

Preferred Qualification:

  • Bachelor’s Degree in Nursing from an accredited educational institution preferred.

  • Two years hospital case management or ambulatory care management experience preferred.

  • Bi-lingual or multi-lingual skills preferred.

Duties include, but are not limited to, the following:

Under the general direction of the Manager, Ambulatory Care Management (ACM) provides transitional and chronic care management; Identifies eligible patients, advocates for enrollment, assesses patient needs and barriers to care, then collaborates with the patient’s care team to tailor care plans, services, and resources to meet the individual needs of the patient and caregiver; Remains skilled in interpersonal communication and motivational interviewing to help promote patient and caregiver engagement and self-management; Makes routine contact based on patient complexity to help the patient and caregiver develop goals, monitor outcomes, and evaluate patient readiness for graduation from the program.

The overall goal of the RN Care Management Specialist is to improve the health of populations, improve the patient experience, reduce readmissions, reduce utilization of higher cost healthcare, and promote patient and caregiver engagement and self-management.

  • Coordinates with the Primary Care Providers, and all members of the health care team to facilitate a strong transitional healthcare pathway for the patient.

  • Monitors patient’s healthcare pathway to ensure adherence, removes obstacles and identify progress toward desired care outcomes; intervenes to overcome deviations in the expected plan of care; reviews the care plan with patients in conjunction with the direct care providers; interacts with involved departments to negotiate and expedite scheduling and completion of tests, procedures, and consults.

  • Works with patients and their family members to develop a personalized healthcare pathway that meets the individual’s needs on both a short term and long term basis.

  • Orients and educates patients and their families about the healthcare pathway by meeting them; explaining the role of the RNCM initiating the health plan; providing educational information in conjunction with health care team related to treatments, procedures, medications, and continuing care requirements.

  • Identifies high risk patients to promote coordination of services and to prevent readmissions or Emergency department visits.

We offer a full comprehensive range of benefits — see our website for details —


Our Mission

Provide safe compassionate care. We promise to answer the call of every person we serve; to know them, care for them and ease their way. We are committed to safety, compassion, respect, integrity, stewardship, excellence and collaboration.

About Us

Located in sunny Tri-Cities, WA, Kadlec is the largest non-profit healthcare provider in the region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare to the region by combining cutting-edge technology and innovation with evidence-based, patient-focused care. Kadlec is proud to be part of Planetree (Planetree.org) and continues to be recognized nationally as a “Best in Class Employer”. Kadlec does not unlawfully discriminate on the basis of race, sex, sexual orientation, age, color, religion, national origin, genetic information, marital status, veteran status, disability status, or any other characteristic protected by Federal, State, or Local Law. EOE. To learn more, click here: https://kadlec.jobs/about-us/

Schedule: Full-time

Shift: Day

Job Category: Social Work

Location: Washington-Richland

Req ID: 227234