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Kadlec Senior Practice Manager - South Richland Primary Care in Richland, Washington


Kadlec Clinic has an exciting opportunity for a Senior Practice Manager to join our growing South Richland Primary Care team located in Richland, Washington!

Shift Details: Full time, 1.0. Exempt. Management. Mon.-Fri. (8:00 a.m.-4:30 p.m.)


Minimum Requirements:

  • Bachelor’s Degree from an accredited educational institution required.

  • Five (5) years healthcare management experience required.

Preferred Qualifications:

  • Bachelor’s Degree in Business, Healthcare Administrator or Nursing from an accredited educational institution preferred.

  • Master’s Degree from an accredited educational institution preferred.

  • Area of specialty preferred.

  • Five (5) years practice management experience preferred.

  • Lean process improvement preferred.

  • Multi-site or multi-specialty management experience preferred.

  • Management of 10 provider practice preferred.

Duties include, but are not limited to, the following:

As a Practice Administrator you will implement and be accountable to the Practice Operations Council (POC) and the Administrative Director. Working with the POC, the Practice Administrator has responsibility and accountability for the performance of the assigned practice. Remains responsible for physician relations, communications, management of all non-provider staff (clinical matters will include direction from the affected provider), practice revenue cycle management, Site-Specific Action Plans (SSAPs), physical clinic, operations, education and training, supply inventory, etc. Along with this authority comes the responsibility for financial performance, quality indicators, and patient satisfaction of assigned practice.

  • Oversees daily management and collaboration of a physician practice site or multiple physician practice sites.

  • Provides management, guidance and training to staff in daily practice operations. Performs duties of clinic staff when necessary to maintain practice operations.

  • Reviews monthly financial performance.Identifies opportunities for improvement and works with POC to develop a SSAP to implement necessary changes to meet operating commitments.Ensures compliance to fiscal standards with focus on volume, payer mix, fees, customer service initiatives, productivity, coding and documentation, non-provider labor, building occupancy expenses, and clinical supply costs.

  • Works with the POC to maintain practice operating and financial ratios to meet practice and system goals.

  • Provides real time feedback of all non-provider support staff.

  • In partnership with the Director of Quality and Administrative Director-Nursing Services to ensure that employees maintain licensure and certifications as required, as well as coordinating yearly competency evaluation as applicable.

At South Richland Primary Care, our medical providers specialize in family medicine, including caring for children, and woman's health. We also provide an extensive array of diagnostic, treatment and preventative healthcare services.

We offer a full comprehensive range of benefits — see our website for details —


Our Mission

Provide safe compassionate care. We promise to answer the call of every person we serve; to know them, care for them and ease their way. We are committed to safety, compassion, respect, integrity, stewardship, excellence and collaboration.

About Us

Located in sunny Tri-Cities, WA, Kadlec is the largest non-profit healthcare provider in the region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare to the region by combining cutting-edge technology and innovation with evidence-based, patient-focused care. Kadlec is proud to be part of Planetree (Planetree.org) and continues to be recognized nationally as a “Best in Class Employer”. Kadlec does not unlawfully discriminate on the basis of race, sex, sexual orientation, age, color, religion, national origin, genetic information, marital status, veteran status, disability status, or any other characteristic protected by Federal, State, or Local Law. EOE. To learn more, click here: https://kadlec.jobs/about-us/

Schedule: Full-time

Shift: Day

Job Category: Non-Clinical Lead/Supervisor/Manager

Location: Washington-Richland

Req ID: 227154